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Order Tracking
How to check your Diabetes Solution Kit order and access your digital program.
The Diabetes Solution Kit is primarily a digital program, so access is usually immediate — there's often nothing to "track" in the traditional sense. Here's how to find your order and access details.
Digital access
- Check the confirmation email you received right after ordering — it contains your access link and receipt.
- Look in your spam or promotions folder if you don't see it in your inbox.
- Your access works on any phone, tablet or computer — no app required.
Printed add-on (if selected)
If you chose a printed option at checkout, shipping and tracking are handled by Barton Publishing. Your confirmation email will include shipping details and any tracking information once it's available.
Can't find your order?
Reach out to [email protected] and we'll help point you to the official merchant's order support so your access or shipment can be confirmed.
Every order is protected by the 365-day money-back guarantee, so you can review your kit with complete peace of mind.